The problem
Certain diesel bus motor homes equipped with driver seats built by villa international fail to comply with the requirements of federal motor vehicle safety standard no. 207, "Seating systems." The lower slide rails of the air suspension can fail.
The risk
In the event of a crash, separation of the seat from the seat pedestal may lead to personal injury.
The fix
Newmar is working with villa to install two reinforcement tethers between the front of the seat pedestal and the top of the air suspension free of charge. The recall began on december 4, 2007. Owners may contact newmar at 574-773-7791.
Contacts
Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Newmar dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 07V490000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.