The problem
On one motorcycle, the factory-installed welded gusset plate connecting the frame backbone, neck, and down tube is missing.
The risk
As a result, additional stress would be placed on the welds causing rapid wear and possible joint separation. Frame separation of the neck, down tube, and backbone joints could cause the driver to lose steering and control of the bike, possibly resulting in a crash.
The fix
The owner has been contacted and his motorcycle has been repaired.
Contacts
Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Action Auto Body dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 07V495000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.