The problem
The rear reflex reflector on affected gs500 motorcycles and the rear and side reflex reflectors on affected gz250 motorcycles fail to conform to the requirements of federal motor vehicle safety standard no. 108, 'Lamps, reflective devices, and associated equipment.' The reflex reflectors have a reflected light output at some measurement angles that is less than the minimum output required by the standard.
The risk
It is possible that this could contribute to a motorist's not noticing the motorcycle in darkness, which may contribute to a crash.
The fix
Dealers will replace the non-complying reflex reflectors with complying reflectors. The recall began on november 16, 2007. Owners may contact suzuki at 1-800-255-2550.
Contacts
Suzuki recall nos. 2099 (Gs500) and 2a01 (gz250). Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Suzuki dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 07V515000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.