The problem
On certain motorcycles equipped with an optional accessory luggage rack, undersized washers were used which prevents the sliding carriage from moving as intended.
The risk
Reduced stability can occur if the motorcycle is ridden with the fitted accessory, exceeded maximum weight, and at speeds far in excess of the 80 mph limit warning, increasing the risk of a crash.
The fix
Dealers will inspect the accessory racks for lateral movement. Those racks not displaying any movement will be repaired. The recall began on february 8, 2008. Owners may contact triumph at 1-678-854-2010.
Contacts
Triumph recall no. 387. Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Triumph dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 07V562000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.