The problem
On certain passenger vehicles, the rear axle pinion seal does not meet all of the specifications and may experience a fluid leak.
The risk
A rear differential failure may cause loss of motive power and possibly loss of control increasing the risk of a crash.
The fix
Dealers will replace the pinion seal free of charge. The recall began on february 1, 2008. Owners may contact cadillac at 1-800-458-8006 or http://www.Cadillac.Com; pontiac at 1-800-620-7668 or http://www.Pontiac.Com; and saturn at 1-800-972-8876 or http://www.Saturn.Com.
Contacts
Gm recall no. 07204. Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Cadillac, Pontiac, Saturn dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 07V589000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.