The problem
On certain truck campers and class c motor homes equipped with suburban glass top, sealed burner ranges and cook tops with serial numbers included in a range beginning with 063413053 and ending with 064704399, p/nos. 2950A, 2951a, 2952a, and 2953a, a threaded connector on the tube between the burner valve and the burner may not have been fully tightened during the manufacturing process.
The risk
If the threaded connector is not properly tightened, it is possible for the gas to leak from the connection when the burner is turned on. Lp gas is heavier than air and any leaked gas could accumulate in an enclosed or low area in your recreational vehicle. A sufficient quantity of accumulated gas, if ignited, could cause a fire or explosion.
The fix
Host is working with suburban to repair these cooking appliances. Owners may contact host at 1-541-330-2328 or suburban at 423-775-2131.
Contacts
Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Host Campers dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 07V595000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.