The problem
Big dog is recalling 38 rear passenger foot rest assemblies, part no. 163-000040-01, Sold as an accessory for my 2008 ridgeback motorcycles that were built between july 16, 2007, and february 28, 2008. The subject passenger peg assemblies may resonate and cause disproportionate and/or inappropriate loading on the mounting bolts. Over time, this could cause the bolts that retain the passenger peg assembly to break and allow the passenger peg assembly to detach from the motorcycle.
The risk
This condition could occur without warning and could result in injury and/or a crash.
The fix
Big dog will notify owners and replace the defective whisker bars with a revised design. The recall began on april 15, 2008. Owners may contact big dog at 316-219-6504.
Contacts
Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Bigdog dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 08E022000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.