The problem
Piaggio is recalling 128 top cases sold as an moto guzzi accessory for my 2007 and 2008 moto guzzi norge motorcycles. The locating tab on the top case mounting bracket can break possibly allowing the top case to fall off the motorcycle.
The risk
A vehicle crash could occur should the top case fall from the motorcycle and become an obstacle to other motorists.
The fix
Moto guzzi will notify owners and replace the defective mounting bracket with a new bracket. The recall began on june 24, 2008. Owners may contact moto guzzi customer care at 1-212-380-4400, option #4.
Contacts
Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Moto Guzzi dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 08E025000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.