The problem
Southeast toyota is recalling alloy wheel lug nuts used for the 18" diamond finish 5-spoke alloy wheels and 20" painted alloy wheels with 6-dual spokes sold as an upgrade package for 2007 toyota tundra model vehicles. The wheel nuts can crack and break if the wheels are not installed carefully or not carefully tightened. This wheel nut condition could occur at the time of wheel installation, tire rotation, or service.
The risk
Cracked or broken wheel nuts could result in a vehicle crash.
The fix
Southeast toyota will notify owners and replace the wheel nuts with a more robust wheel nut free of charge. The recall began on april 21, 2008. Owners may contact southeast toyota customer loyalty department toll-free at 800-301-6859.
Contacts
Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Toyota dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 08E029000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.