The problem
On certain fifth wheel travel trailers equipped with atwood sealed burner ranges, the range and slide-in burner tubes leading from the gas manifold to the burner heads had a depression or "kink" in the exterior bend restricting proper airflow and gas mixture.
The risk
This condition could result in carbon monoxide poisoning.
The fix
New horizons is working with atwood to have the tubes replaced on these ranges (please see 07e030). Owners may contact atwood at 1-800-348-7418 or new horizons at 1-800-235-3140.
Contacts
Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized New Horizons dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 08V021000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.