The problem
Certain vehicles were built with a telescoping steering shaft between the in-cab steering components and the power steering gear box, located on the vehicle's frame. The steering shaft has been determined to be too long.
The risk
The additional length in the steering shaft results in the need for increased steering effort on the part of the vehicle's driver. The driver may not be prepared for such need, which could result in an unpredictable reaction by the driver, increasing the risk of a crash.
The fix
Autocar will provide instructions for scheduling the repair of these vehicles at an authorized autocar service facility free of charge. The recall began on march 7, 2008. Owners may contact autocar at 1-765-489-6024.
Contacts
Autocar recall no. A-0801. Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Autocar dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 08V024000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.