The problem
On certain buses built on chevrolet chassis and equipped with link suspension brackets, the axle side lateral control rod bracket has cracked in some cases. This crack could result in a failure of the bracket.
The risk
If the lateral control rod bracket fractures, the handling of the vehicle will be adversely affected, including possible loss of vehicle control, increasing the risk of a crash.
The fix
Eldorado is working with link to repair these buses (please see 07e086). Link will provide repair kits free of charge. Owners may contact link at 1-800-222-6283 or eldorado national at 1-937-596-6849.
Contacts
Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Eldorado dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 08V030000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.