The problem
Ford is recalling 123,632 my 2007-2008 expedition and lincoln navigator vehicles. The door handle housing embossment retaining the bottom of the interior door handle spring on all side doors may fracture during normal customer usage. This can result in insufficient spring force to return the handle to the fully closed position. The handle may be loose causing a rattle or noise and the handle may not return to the fully closed position. This condition may also provide a delayed resistance when actuating the handle prior to opening the door.
The risk
In the event of a side impact crash, the interior door handle may cause the door latch to open increasing the risk of injury to a vehicle occupant.
The fix
Dealers will replace the interior handle spring on all side doors. The recall began on march 5, 2008. Owners may contact ford at 1-800-392-3673.
Contacts
Ford recall no. 08S03. Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford, Lincoln dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 08V058000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.