The problem
Sutphen is recalling 56 my 2006 fire truck chassis equipped with trw steering gears, models tas85. These steering gears contain potentially defective sector shafts with an incorrect gear tooth which may interfere with the rack-piston teeth, resulting in a sticking or binding condition.
The risk
This condition has the potential to cause the steering gear to stall and restrict the steering turning angle of the vehicle which could result in a vehicle crash.
The fix
Sutphen is working with trw to replace the defective steering gear (please see 07e101). The recall began on march 3, 2008. Owners may contact trw at 765-429-1768 or sutphen at 1-866-287-5549.
Contacts
Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Sutphen dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 08V079000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.