The problem
Mitsubishi is recalling 5,400 my 2007-2008 outlander passenger vehicles originally sold in or currently registered in the states of connecticut, delaware, illinois, indiana, iowa, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, virginia, west virginia, wisconsin, and the district of columbia. For vehicles without an electric power seat, the floor harness connector for the power seat is placed directly on the floorboard underneath the carpeting (vehicles with power seats already have the harness elevated). If a vehicle occupant enters the vehicle with a sufficient amount of snow on their feet containing road salt, it is possible for the melted snow mixture to soak the carpet and allow the salt-water solution to come into contact with the unused power seat harness connector.
The risk
The connector terminal may corrode and allow current to flow, resulting in the gradual heating and melting of the connector and may result in a fire.
The fix
Dealers will relocate the floor harness from beneath both the passenger and driver seats to above the carpet and away from the bottom of the floorboard to prevent contact with any future melt solution. The recall began on april 7, 2008. Owners may contact mitsubishi at 1-800-222-0037.
Contacts
Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mitsubishi dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 08V094000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.