The problem
Eldorado is recalling 210 my 2006-2007 aero elite, aerotech, aerolite and transtech buses equipped with braun platform lifts for failing to conform to the requirements of federal motor vehicle safety standard no. 404, 'Platform lift installations in motor vehicles.' The threshold warning systems of the wheelchair lifts do not conform to the threshold warning signal.
The risk
Should the threshold warning system fail to operate, the lift user can fall from the vehicle and be seriously injured.
The fix
Braun will correct the wheelchair lift free of charge. The manufacturer has not yet provided an owner notification schedule. Owners may contact eldorado at 1-937-596-6849 or braun corporation at 1-800-946-7513.
Contacts
Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Eldorado dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 08V103000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.