The problem
Newell is recalling 156 my 2003-2008 motor homes equipped with caterpillar c-15 engines and vicker's hydraulic pumps. The hydraulic pump input shaft may not fully engage the engine drive sprocket causing failure of the input drive shaft.
The risk
Loss of power steering assist could occur increasing the risk of a crash.
The fix
Newell will replace the pump with one equipped with a longer shaft. The recall began on march 10, 2008. Owners may contact newell at 1-888-963-9355.
Contacts
Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Newell dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 08V107000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.