The problem
Chrysler/sprinter is recalling 727 my 2007-2008 dodge and freightliner sprinter 2500 passenger vans equipped with 144 inch wheelbase and standard roof height. These vans fail to comply with the requirements of federal motor vehicle safety standard no. 201U, 'occupant protection in interior impact.' Some vans may not have had certain head impact protection pads installed at the c-pillar.
The risk
In the event of a vehicle crash, personal injury to occupants may occur.
The fix
Dealers will inspect the vehicles and, if the head impact protection pads are missing, the appropriate pads will be installed. The recall began on april 9, 2008. Owners may contact sprinter at 1-800-853-1403.
Contacts
Chrysler/sprinter recall no. H09. Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Dodge, Freightliner dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 08V109000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.