The problem
Big bear chopper is recalling certain my 2004-2006 devil's advocate choppers, sled choppers, venom choppers devil's advocate prostreet, sled prostreet, and venom prostreet motorcycles. Some motorcycles may have inadequate weld penetration between the neck, backbone, and down tubes of the frame. High loads created when riding on rough road surfaces, structural modification made to the frame by owners, and/or failure to maintain the specified torque setting of the top motor mount may cause the affected welds to crack.
The risk
The welded area could break without warning resulting in neck separation and front-end collapse. This could result in a crash.
The fix
Dealers will inspect and maintain the proper torque of the top motor mount or modify the frame as necessary. The recall began on march 26, 2008. Big bear has added additional makes, models and model years. Additional owner letters will be mailed beginning december 18, 2008. Owners may contact big bear chopper at 1-909-878-4340.
Contacts
Big bear choppers recall no. 1B9/631. Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Big Bear Choppers dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 08V129000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.