The problem
Subaru is recalling 36,791 my 2002-2003 impreza wagons. The stud bolt(s) of rear gate stay may have been tightened with insufficient tightening torque and a gap may have resulted between the rear gate panel and stud bolt base. After repeated rear gate operations (opening and closing), the rear gate inner panel at the welding nut may break, which will lead to detachment of the rear gate stay, and the rear gate dropping down.
The risk
In case someone is underneath or near the rear gate, there is a possibility that a dropping rear gate panel may hit them increasing the risk of injuries.
The fix
Dealers will inspect to see if there is any gap at the stud bolt of the rear gate stay installation. If a gap is found, the stud bolt will be removed to check for damage to the welding nut. If the weld nut is cracked, the rear gate stay will be replaced free of charge. The recall began on june 2, 2008. Owners may contact subaru at 1-800-782-2783.
Contacts
Subaru recall no. Wvd-14. Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Subaru dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 08V135000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.