The problem
Volkswagen is recalling 412,000 my 1999-2005 passat (5th generation) vehicles equipped with automatic transmissions and produced after june 14, 1999. These vehicles may have an underbody heat shield that can become damaged. In addition, affected vehicles with automatic or manual transmissions may have a fuel line (1.8T engines only) or fuel tank ventilation valve (4motion/all wheel drive only) that can leak due to fracture.
The risk
A heat shield that may contact the exhaust system can result in a vehicle fire. In addition, a fuel leak from a fuel line or fuel tank ventilation valve, in the presence of an ignition source, can lead to a vehicle fire.
The fix
Dealers will install additional underbody heat shields on vehicles with automatic transmissions to cover the possibly damaged areas and flash all 1.8T engines with a precautionary software update. Dealers will also inspect and adjust the fuel line routing on 1.8T vehicles and the fuel tank ventilation valve on 4motion/all wheel drive vehicles, and replace components if necessary free of charge. The recall began on june 13, 2008. Owners may contact volkswagen at 1-800-822-8987.
Contacts
Vwoa recall no. 26E5/r5. Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (Tty: 1-800-424-9153); or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Volkswagen dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 08V156000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.