The problem
Ford is recalling 3,331 my 2008 e-350 vehicles built with a 138 inch wheel base. The drive shaft may have been manufactured with a slip yoke that has cracks. The effect of the cracks on fatigue performance is variable, but on some yokes with cracks, the performance is reduced below design specification.
The risk
Cracks in the slip yoke would progress over time and the slip yoke could fracture without warning while the vehicle is being driven allowing the drive shaft to separate from the vehicle increasing the risk of a crash.
The fix
Dealers will have the drive shaft inspected for manufacturing date and replace it free of charge. The recall began on april 14, 2008. Owners may contact ford at 1-800-392-3673.
Contacts
Ford recall no. 08S04. Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 08V165000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.