The problem
Gillig is recalling 31 my 2007 29 foot low floor transit buses equipped with saf- holland adl series rear suspensions. In some instances the transverse beam was not properly welded which could result in a failure of the weld.
The risk
If the weld fails, vehicle stability while cornering could be affected resulting in loss of vehicle control, possibly resulting in a crash. In addition, the transverse beam could drop to the ground causing sparks that could cause a fire hazard.
The fix
Gillig is working with saf holland to have a visual inspection of the adl transverse beam performed. If a weld defect is identified, saf holland will provide a service replacement kit that contains a new transverse beam, all necessary installation hardware, beam replacement and instructions free of charge (please see 08e031). The recall began on april 29, 2008. Owners may contact gillig at 1-510-264-5031 or saf-holland at 1-231-773-3271.
Contacts
Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Gillig dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 08V175000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.