The problem
International is recalling my 2007 ce school buses manufactured between february 8 and june 27, 2006, equipped with maxon wheelchair lifts. The wheelchair outer retention device located at the end of the wheelchair platform fails to conform to federal motor vehicle safety standard no. 404, "Platform lift installations in motor vehicles."
The risk
INJURY COULD OCCUR TO THE LIFT USER.
The fix
All the owners have been notified and arrangements have been made to repair the affected buses by may 23, 2008.
Contacts
Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized IC Bus dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 08V212000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.