The problem
Volkswagen is recalling 4,079 my 2008 passat and 2,500 my 2009 tiguan passenger vehicles equipped with 2.0T fsi ulev ii engines. These vehicles have an engine control module (ecm) containing software that may not properly control engine idle with the air conditioning turned on. In rare cases, the ecm may unexpectedly increase engine rpm.
The risk
An engine surge caused by an unexpected increase in engine rpm may surprise the vehicle operator and can result in a crash without warning.
The fix
Dealers will inspect and update the ecm software free of charge. The recall began on may 30, 2008. Owners may contact volkswagen at 1-800-893-5298.
Contacts
Volkswagen recall no. 24M9/r7. Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Volkswagen dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 08V235000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.