The problem
Van hool is recalling 149 my 2004-2007 c2045, t2140, and t2145 motor coaches equipped with doga windshield wiper systems. Linkages were poorly finished. This could lead to a misalignment of the windshield wiper system, blocking the motor.
The risk
Failure of the wiper linkages will lead to wiper system breakdown. The operator will have reduced visibility which could result in a crash.
The fix
Van hool is working with doga and doga will replace the wiper motor free of charge. The recall began on july 23, 2008. Owners may contact van hool (abc companies) at 1-407-656-7977.
Contacts
Van hool recall no. 1213. Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Van Hool dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 08V237000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.