The problem
Extreme rv is recalling 12,951 my 2003-2004 sportsmaster, monterey, extreme and my 1997-2003 kit rv calay, companion, espre, extreme, millinium, monterey, patio hauler, road ranger, sportsmaster and sunchaser travel and fifth wheel trailers equipped with a two-door refrigerator manufactured by the dometic corporation. The refrigerator may have a defect in the boiler tube. Pressurized coolant solution could be released into an area where an ignition source (gas flame) is present.
The risk
Release of coolant under certain conditions could ignite and result in a fire.
The fix
Extreme rv will be working with dometic in order to repair these refrigerators (please see 06e076). Dometic will repair these refrigerators by installing a secondary burn housing, a thermal fuse, and a melt fuse free of charge. Dometic has retained stericycle inc. To manage this campaign. Stericycle will assist the owner in locating dealerships or service centers and will provide assistance with scheduling of appointments. Owners may contact dometic/stericycle at 1-888-446-5157 or extreme rv at 1-208-453-2500.
Contacts
Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (Tty: 1-800-424-9153); or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Extreme RV, Kit RV dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 08V252000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.