The problem
Winnebago is recalling my 1999-2002 ultimate advantage, ultimate freedom, my 1999-2001 chieftain, my 2000-2001 brave, my 2001 journey my 2000 minnie winnie, my 2000-2002 itasca horizon, my 1999 suncruiser, my 2001 sunflyer, and my 2000 sunrise motor homes equipped with norcold refrigerators. A fatigue failure in the section of the cooling unit which contains the refrigerant could allow the liquid solution to slowly leak.
The risk
Extended operation of a leaking cooling unit could lead to a fire from gas which might escape.
The fix
Winnebago is working with norcold to repair these refrigerators. Norcold will provide thermal switch kits to owners along with the necessary forms and instructions. The manufacturer has not yet provided an owner notification schedule for this campaign. Owners may contact norcold at 1-800-767-9101 or winnebago at 1-641-585-3535.
Contacts
Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Itasca, Winnebago dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 08V265000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.