The problem
Damon is recalling 804 my 1999 intruder, ultrasport, and escaper motor homes Equipped with norcold refrigerators. A fatigue failure in the section of the cooling unit which contains the refrigerant could allow the liquid solution to slowly leak.
The risk
Extended operation of a leaking cooling unit could lead to a fire from gas which might escape.
The fix
Damon is working with norcold to repair these refrigerators (please see 08e-030). Norcold will provide thermal switch kits to owners along with the necessary forms and instructions. The recall began on june 30, 2008. Owners may contact norcold at 1-800-767- 9101 or damon at 1-800-860-3812.
Contacts
Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Damon dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 08V289000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.