The problem
Eldorado national is recalling 115 my 2007-2008 aero elite buses built on general motors 560 chassis and equipped with intermotive gateway 401 module interlock harness. These buses have been found to exhibit extreme voltage spikes during engine cranking. These extreme spikes can damage the diode in the harness near the shift lock solenoid connector. If the diode fails in the shorted condition, the gateway 401 module can be damaged.
The risk
If this occurs, the shift lock solenoid may not engage. If this lock does not engage, the vehicle will have the ability to move while the wheelchair lift is deployed which may result in personal injury.
The fix
Intermotive is handling the remedy for this campaign (please see 08e004). Intermotive will replace the defective harness free of charge. Owners may contact intermotive at 1-800-969-6080 or eldorado national at 800-850-1287.
Contacts
Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 Tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Eldorado dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 08V299000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.