The problem
Country coach is recalling certain motor homes equipped with caterpillar c9 diesel engines. The fuel pump outlet check plug may be cracked which could cause fuel to spray and leak.
The risk
Fuel leakage, in the presence of an ignition source, could result in a fire.
The fix
Country coach is working with caterpillar (please see 08e042). Caterpillar will replace the fuel pump plug free of charge. The recall is expected to begin during july 2008. Owners may contact caterpillar at 1-800-447-4986 or country coach at 1-800-452-8015.
Contacts
Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Country Coach dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 08V327000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.