The problem
Mack is recalling certain my 2009 trucks equipped with hella headlamps for failing to comply with the photometric output requirements of federal motor vehicle safety standard no. 108, 'Lamps, reflective devices, and associated equipment." The headlamp's bulb shield may not have been completely seated into the headlamp's reflector.
The risk
This standard specifies requirements for required original and replacement lamps, reflective devices, and associated equipment and their installation. The purpose is to reduce traffic crashes, deaths and injuries resulting from crashes by providing adequate illumination of the roadway, and enhancing the conspicuity of motor vehicles on the public roads so that their presence is perceived and their signals understood, both in daylight and in darkness or other conditions of reduced visibility.
The fix
Dealers will inspect the headlamps for the suspect date codes and replace as required free of charge. The recall began on september 8, 2008. Owners may contact mack trucks at 1-800-528-6586.
Contacts
Mack recall no. Sc0340. Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mack dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 08V331000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.