The problem
Newmar is recalling certain motor homes built on spartan motor home chassis. Certain chassis fasteners may fracture resulting in poor handling of the vehicle, loss of steering, and/or reduced level of suspension performance.
The risk
Loss of steering will increase the risk of a crash.
The fix
Newmar is working with spartan to have these motor homes inspected and the fasteners replaced as needed free of charge. Owners may contact spartan chassis at 1-800-543-4277 or newmar at 1-574-773-7791.
Contacts
Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (Tty: 1-800-424-9153); or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Newmar dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 08V343000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.