The problem
Newmar is recalling 772 my 2004-2005 american star, kountry aire, mountain aire, my 2003-2006 kountry star, my 2007 x-aire fifth wheel trailers; my 2007 bay star, my 2004-2007 kountry star, my 2004-2006 mountain aire, my 2003-2005 scottsdale class a motor homes; and my 2004-2006 dutch star, my 2003-2006 kountry star, my 2004-2006 mountain aire diesel pusher motor homes equipped with a two-door refrigerator manufactured by the dometic corporation. The refrigerator may have a defect in the boiler tube. Pressurized coolant solution could be released into an area where an ignition source (gas flame) is present.
The risk
If this solution is exposed to an ignition source under certain specific circumstances, it can result in a vehicle fire.
The fix
Newmar is working with dometic to repair these refrigerators (please see 08e032). Dometic will repair these refrigerators by installing a secondary burn housing, a thermal fuse, and a melt fuse free of charge. Dometic has retained stericycle inc. To manage this campaign. Stericycle will assist the owner in locating dealerships or service centers and will provide assistance with scheduling of appointments. Owners may contact dometic/stericycle at 1-888-446-5157 or newmar at 1-574-773-7791.
Contacts
Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (Tty: 1-800-424-9153); or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Newmar dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 08V366000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.