The problem
Mci is recalling 185 my 2006-2007 d4005 and d4505 motor coaches equipped with dura side body egress windows. These coaches fail to comply with the requirements of federal motor vehicle safety standard no. 217, 'Bus emergency exits and window retention and release.' The windows were produced with inconsistent priming on the primary and secondary bond lines.
The risk
The purpose of this standard is to minimize the likelihood of occupants being thrown from the bus and to provide a means of readily accessible emergency egress.
The fix
Mci will notify owners instructing them to inspect the windows for signs of water leak, wind noise, or visible partial de-bonding. Windows showing these signs will be replaced free of charge by dura (please see 07e042). The recall began on august 27, 2007. Owners can contact dura at 1-248-844-1615 or mci at 1-800-241-2947.
Contacts
Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mci dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 08V386000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.