The problem
Smart usa is recalling 43 my 2008 fortwo 451 vehicles. A single batch of paint sent to the company did not meet specifications. A re-work was done in the plant using different formulations of painting materials. After the re-work was completed, it was determined that the combination of materials used to repaint the frame and chassis could lead to de lamination of the paint materials from the body and frame structures.
The risk
Such de laminating can take place in the area of the body where the windshield and roof have been affixed with adhesive, which could affect the adhesion of those components to the vehicle body, increasing the risk of separation. This could cause a crash if the roof or windshield separated from the vehicle while in motion.
The fix
Dealers will repaint the affected areas to meet specifications. The recall began on august 18, 2008. Owners may contact smart usa at 1-248-648-2451.
Contacts
Smart usa recall no. 0808-001. Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Smart dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 08V390000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.