The problem
Newell is recalling 80 my 2005-2008 model 450 motor homes equipped with zf transmissions. There is a potential for the shift selector to malfunction as a result of a cell phone or radio being placed in close proximity to the shifter control pad.
The risk
The interference from the cell phone or radio could result in an unexpected change in direction and possible crash if a specific sequence of events were to occur.
The fix
Dealers will update the software for the transmission shift controller free of charge. The recall began on september 12, 2008. Owners may contact newell at 1-888-963-9355.
Contacts
Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Newell dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 08V392000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.