The problem
Volkswagen is recalling 13,900 my 1996-2003 audi a8 vehicles equipped with a 5-speed automatic transmission. The locking cable may move out of position over time. With the locking cable out of position, the shifter can be moved out of the "park" position even if the ignition key is not in the ignition lock.
The risk
This could allow the vehicle to roll, causing a crash without warning.
The fix
Dealers will modify the automatic transmission locking cable by installing an adjusting piece that will secure the locking cable in place. The recall began on september 12, 2008. Owners may contact audi at 1-800-822-2834.
Contacts
Volkswagen/audi recall no. 37D5/j2. Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Audi dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 08V397000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.