The problem
Ford is recalling 2,811 my 2008-2009 f-650 and f-750 trucks equipped with c7 or c9 caterpillar diesel engines. The fuel pump outlet check plug may be cracked which could cause fuel to spray and leak.
The risk
Fuel leakage, in the presence of an ignition source, could result in a fire.
The fix
Ford is working with caterpillar (please see 08e042). Caterpillar will replace the fuel pump plug free of charge. Owners may contact caterpillar at 1-800-447-4986, or ford at 1-800-343-5338 (fleet owners) or 1-866-906-9811 (motor home owners).
Contacts
Ford recall no. 08V02. Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 08V428000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.