The problem
Vw is recalling 130 my 2009 passat, passat wagon, and passat cc vehicles. Some vehicles may have an electromechanical steering gear control unit that can malfunction due to a damaged capacitor. If this malfunction occurs, the driver's steering input is not properly processed by the system and the vehicle may not respond as the driver intends. This defect can only occur immediately after vehicle start-up when the steering wheel is moved for the first time and at speeds less than 5 mph.
The risk
Driver attempts to overcome the system during malfunction will cause (1) vibrations in the steering wheel; (2) the steering system motor to turn off; (3) the red steering system malfunction indicator light to illuminate; and (4) audible warnings to chime. A malfunctioning steering system could lead to a crash without warning.
The fix
Dealers will replace the steering gear in the affected vehicles. The recall began on december 5, 2008. Owners may contact vw at 1-800-822-8987.
Contacts
Vw recall no. 48J1/p3. Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Volkswagen dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 08V577000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.