Van Hool Diesel Recall 08V581000 (76 Vehicles)

The problem

Van hool is recalling 76 my 2008-2009 c2045 and t2145 motor coaches equipped with caterpillar c13 diesel engines. The extension pipes attached to the aftertreatment regeneration device (ard) may develop a hole, and heat and flame may escape during a regeneration of the diesel particulate filter.

The risk

THIS MAY RESULT IN A FIRE HAZARD.

The fix

Van hool is working with caterpillar to repair these vehicles (please see 08e054). Owners may contact caterpillar at 1-800-447-4986 or van hool at 1-407-656-7977.

Contacts

Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.

What to do

Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
Call a dealer. Any authorized Van Hool dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 08V581000.
Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicle	Recalls	Grade
2008 Van Hool C2045	4	B
2009 Van Hool C2045	4	B
2008 Van Hool T2145	4	C
2009 Van Hool T2145	4	C

Vehicle

Complaints

Recalls

Grade

Questions

Is the 08V581000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. VAN HOOL N.V.'s dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 08V581000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 08V581000 announced?

VAN HOOL N.V. reported it to NHTSA on November 5, 2008. Owners are usually notified by mail within about two months.

Engine and engine cooling: diesel Van Hool recall