The problem
Gm is recalling 12,662 my 2009 cadillac cts vehicles for failing to conform to the requirements of federal motor vehicle safety standard no. 208, 'Occupant crash protection.' Under certain conditions, a software condition within the passenger sensing system may disable the front passenger air bag when it should be enabled or enable it when it should be disabled.
The risk
In a vehicle crash, if the front passenger air bag does not operate as designed, increased personal injury could occur.
The fix
Dealers will reprogram the passenger sensing system module free of charge. The recall began on november 18, 2008. Owners may contact cadillac at 1-866-982-2339 or through their website at <a href=http://www.Gmownercenter.Com>http://www.Gmownercenter.Com</a> .
Contacts
Gm recall no. 08373. Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Cadillac dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 08V582000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.