The problem
Newmar is recalling 913 my 2007-2009 all star me, dutch star dp, my 2007-2008 kountry star dp, my 2007 mountain aire dp, and my 2009 dutch aire dp and ventana dp motor homes built on spartan chassis and equipped with putnam hitches. After some period of use, certain trailer hitches may develop stress fractures due to sharp radii and /or tool marking.
The risk
Fractures in the suspect hitches may result in hitch separation, potentially resulting in injury and/or property damage.
The fix
Newmar is working with spartan who will replace the trailer hitch free of charge (please see 08v567). Owners may contact spartan at 1-517-543-6400 or newmar at 1-574-773-7791.
Contacts
Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Newmar dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 08V596000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.