The problem
Prevost is recalling 81 my 2008-2009 x3-45, h3-41, and h3-45 motor coaches. During production the wrong grade 5 bolts were used to install the pedestal of the passenger seat. There is a possibility that the bolts would break at installation or during the normal use of the vehicle.
The risk
In the event of a crash, a seat occupant may not be properly restrained increasing the risk of personal injury.
The fix
Dealers will replace the bolts with the correct specified bolts free of charge. The recall began on november 18, 2008. Owners may contact prevost at 1-418-831-5432.
Contacts
Prevost recall no. Sr08-21. Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Prevost dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 08V597000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.