The problem
Mercedes-benz is recalling 1,515 my 2007 s-class vehicles. The radial knuckle of the front strut may fail. The radial knuckle flaw may occur after significant mileage accumulation combined with exposure to high continuous stress by driving on rough roads.
The risk
If a radial knuckle fails, the steering control of the vehicle may be affected, increasing the risk of a crash.
The fix
Dealers will check and replace, if necessary, the ball joint(s). The recall is expected to begin during february 2009. Owners may contact mercedes-benz at 1-800-367-6372.
Contacts
Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mercedes Benz dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 08V608000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.