The problem
Subaru is recalling 5,130 my 2008-2009 tribeca passenger vehicles. The vehicle dynamic control (vdc) g-sensor was improperly installed. This sensor is designed to be mounted in a forward facing direction but may have been installed backwards during production.
The risk
If the sensor was improperly installed, vehicle handling characteristics during hard braking, sudden turns or other quick maneuvers could cause the vehicle to react in an unexpected manner or result in unstable handling. Under extreme conditions, the driver could lose control of the vehicle and a crash could occur.
The fix
Dealers will inspect the position of the vdc g-sensor. If the sensor is found to be installed correctly, no further action is needed. If the sensor is found to be installed incorrectly (backwards), the sensor will be removed and reinstalled in the correct position. The vdc system will also be reprogrammed to ensure proper operation. The recallbegan on december 19, 2008. Owners may contact subaru at 1-800-782-2783.
Contacts
Subaru recall no. Wvg-17. Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Subaru dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 08V645000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.