The problem
Chrysler is recalling 1,364 windshield wiper modules, p/n 55077098aj, sold during the 2008 and 2009 calendar year for use as aftermarket replacement equipment on my 2002-2009 dodge ram pickup trucks. These wiper module assemblies may be susceptible to water intrusion that could result in partial or complete loss of windshield wiper capability.
The risk
When the wiper system fails, the operator will have reduced visibility which could result in a crash.
The fix
Dealers will replace the wiper module assemblies with vented wiper motor housings free of charge. The safety recall began on august 28, 2009. Owners may contact chrysler at 1-800-853-1403.
Contacts
Chrysler's recall no. J11. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Dodge dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 09E009000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.