The problem
Entegra coach is recalling 4 my 2009 anthem class a motor homes built on spartan chassis and equipped with putnam hitches. After some period of use, certain trailer hitches may develop stress fractures due to sharp radii and/or tool marking.
The risk
Suspect hitches may develop fractures and subsequent separation may occur, resulting in a vehicle crash, property damage or pedestrian harm.
The fix
Entegra coach is working with spartan who will replace the trailer hitch free of charge (please see 08v567). The hitch has been removed from one vehicle and the remaining 3 vehicles are still in entegra's inventory and will not be sold until the hitches are replaced.
Contacts
Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Entegra dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 09V004000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.