The problem
Izusu is recalling 2,836 my 2008-2009 npr/nqr and nrr, gmc w3500, 4500 and 5500, chevrolet w3500, 4500 and 5500 trucks. The propeller shaft was manufactured with insufficient high frequency heat treatment. As a result, the affected portion of the propeller shaft may not maintain its durability through the expected vehicle useful life.
The risk
The propeller shaft could break off while the vehicle is being driving, which would result in the vehicle stalling and coasting to a stop, or loss of vehicle control which could result in a crash.
The fix
Dealers will replace the propeller shaft free of charge. The recall began on march 5, 2009. Owners may contact isuzu at 1-866-441-9638.
Contacts
Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Chevrolet, GMC, Isuzu dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 09V042000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.