The problem
Tiffin is recalling 23 my 2009 allegro buses equipped with arvinmeritor axle assemblies. The wheel end studs may have been improperly tempered rendering them brittle and susceptible to fracture. If one wheel stud fractures, the remaining wheel studs are required to carry more load. If left in this condition, the remaining wheel studs may also fracture even if they are properly manufactured.
The risk
Fractured wheel studs could result in a vehicle crash.
The fix
Tiffin is working with arvinmeritor who will replace any aftermarket replacement stud free of charge (please see 08e038). Owners may contact arvinmeritor at 1-248-435-8793 or tiffin at 256-356-8661.
Contacts
Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Tiffin dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 09V045000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.